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What To tackleCustomer Complaints on Social Media

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Social media is more than just a place for us to spread the word about our products and services; it’s the place we can put our fingers to get a read on our pulse in the form of feedback. People speak their minds on social media, and if they’re saying good things about you, then you’re definitely going in the right direction. If they’re  not  saying good things, though, don’t ignore them. Cus tomer complaints on social media ar e no less valid than those made through tra ditional sourc es, so  make sure you go through the proper steps. Step One: Abso rb The Feedback Acknowledge that someone has left a complaint. That means you need to read it, and see what the complaint is in regards to. Don’t just scroll past, or worse, delete the comment from your social media account and move on. Step Two: Analyze The Feedback It’s not enough to just acknowledge that someone left customer complaints on social media, and to move on. You have to understand why those complaint...

Have an SEO Friendly Homepage in No Time with These Handy Tips

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Creating a homepage for your business’s website sounds simple enough in theory, but in reality, there’s a lot that goes into making it look perfect. In particular, it must be Search Engine Optimisation, or SEO, friendly. By doing so, your page will rank higher on Google, and will easily be found by others. There are numerous ways to make your homepage SEO friendly, but here are some do and don’t tips to start you off. Don’t overuse your keywords and stuff them everywhere:  The main aspect of SEO is being able to use certain keywords in your content that people will likely search to find your website. While you should make an effort to include your keywords in a way that will rank you higher on Google, you should avoid what’s known as keyword stuffing and put them in every bit of your content. According to an article on  OnCrawl , this strategy actually harms your search rankings rather than improve them. Don’t include a filler of any kind:  ...

Do you want a successful PPC campaign? Know the insights

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Just as customers are becoming ever more sophisticated, along with all the technology tools and online marketing strategies, so are the requirements for a  successful Pay Per Click (PPC campaign) . It isn’t enough anymore for organizations to simply throw all their marketing dollars into Google Adwords or Facebook ads and hope for the best. Listed below is an outline of some key strategies to creating not just a PPC marketing campaign, but one that can jump-start real growth and results for your business. A Dedicated Landing Page When you do receive interest from one of your advertisements, make sure your landing page experience lives up to, and preferably exceeds the visitor’s expectations. If your analytics are telling you they are coming to your landing page, but no further, then split testing your page is definitely the next step. Some A/B testing can also help determine whether implemented landing page changes are generating conversions or if further work is necessar...

3 Essential Ways to Improve Your SEO

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Search algorithms are always changing. Much of hat worked five years ago is almost obsolete today. For example, keyword stuffing used to be an effective SEO strategy. Now it just looks silly. Today SEO has become far more complicated. Many SEO strategies are not intuitive, so it’s important to keep up to date on new strategies.                    Here are three essential and actionable strategies you can use to improve your SEO: Links There’s no way around it. To rank highly in a Google search you need links. Internal links to your own pages are useful, but you should also use external links. Some feel hesitant to use external links because they lead visitors away from your site. While this is possible, providing your readers with easy access to relevant resources is important. Finding information online is easy, but finding relevant, high-quality information can take time. When you provide your readers with links, you o...

SALES AND MARKETING DIFFERENCE

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Q:  What is the difference between sales and marketing? A:  Sales is where you call the prospect. Marketing is where the prospect calls you. The difference is significant and it parallels the changes we have seen in advertising and marketing over the last decade or so. Advertising, that outbound, interruptive tactic that we all once relied on to generate sales, has become less effective as consumers gained control of their media consumption. Time-shifting, downloading, fast-forwarding and blocking have all become obstacles to advertising success. There’s also the general resentment at being advertised to in an untargeted and intrusive manner. It’s a bit like sales. I mean, really, who enjoys receiving calls from salespeople? Or unsolicited walk-ins? Who opens the junk mail or the spammy emails? And who enjoys doing it? Sales is hard. Inbound marketing is the exact opposite. It delivers the customer to you, pre-qualified and ready to deal. Inbound marketi...

4 Tips For Maximizing Your Social Media Effectiveness

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To some people, social media is the place they go to interact with friends and to catch up on the latest trends. For businesses, though, social media is a big pond full of fish. The goal is to put out some bait and to tempt as many of those fish over to your part of the pond as possible. If you want to make sure you get as many fish following you as possible, here are four tips for maximizing your  social media  effectiveness. Tip #1: Pictures Really Are Worth (More Than) A Thousand Words The importance of the visual components of any social media post cannot be overstated. When a user is on Facebook, Tumblr, Twitter, Instagram or even LinkedIn, they’re scrolling through their feed. Your post has to catch their attention and hold it long enough to make them stop. Words alone cannot do that. The right image, though, or a video, can make a scroller stop in their tracks to see just what it is they’re looking at. This is why, whenever possible, your posts should be ...

How To get traffic using Google Image Search

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Search engine optimization (SEO), keyword research and great content form the foundation for attracting your website’s target audience. But an often overlooked aspect of search engine optimization involves your website’s images. The Potential for Using Google Image Search to Drive More Traffic Because Google does not release image search data, finding the latest data brings challenges. Here’s what we do know. According to Internet Live Stats, Google processes about 40,000 search queries per second. That’s approximately 3.5-billion search queries per day. For each of those 3.5-billion daily searches there is an image tab. In 2010, the most recent official statistics release for Google images, Benjamin Ling, Director of Search Products at Google, claimed daily page views of Google images is over 1-billion. That’s in 2010. You don’t need to be an SEO genius to assume that number has increased drastically since then. In 2010, Google indexed over 10-billion image...